Pittsburgh Post-Gazette from Pittsburgh, Pennsylvania on August 29, 2004 · Page 86
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August 29, 2004

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Pittsburgh Post-Gazette from Pittsburgh, Pennsylvania · Page 86

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L-4 Sunday,August29,2004Post-Gazette Proprietary software in some cars makes you get service from dealer D ear Tom and Ray: I don’t know if you’ve ever commented on the “proprietary software” being installed by automakers these days. I’m presently shopping for a newer, used Volvo, and I fell in love with the S80. However, when I bounced this off my trusted independent Volvo mechanic, he told me he cannot work on these models because they are filled with proprietary software designed to drive owners to Volvo dealerships for service and repairs. He says even the dealers have to transmit data back to the East Coast headquarters to get answers. Are other carmakers doing this now? Doesn’t this run contrary to the great democracy in which we live today? — Margaret RAY: Yes, it does seem a bit contrary to the American Way, doesn’t it? But I think the people are starting to rise up. In fact, I saw a protest sign outside a garage the other day that read “No Tire Rotation Without Representation!” TOM: This is an unfortunate trend. A number of higher-end, mostly European manufacturers are using technology that requires proprietary tools to diagnose. RAY: That doesn’t mean they won’t give the tools to Sven, the local independent Volvo mechanic. But it means Sven would have to lay out eight to 10 grand for the special computer and software to work on S80s. And he’d have to pay for upgrades every year. TOM: It’s unlikely that most independent mechanics, who usually work on a variety of cars, are going to spend that kind of money so they can work on the half-dozen S80s that come in during the year. RAY: So, the reality is that this does create more business for dealerships, and, over time, serves to drive independents out of business. That means less competition for your service dollars, which means fewer choices and higher prices for your repairs. TOM: In fact, we did a study a couple of years ago and found that, on average, dealerships charge about 15 percent more for repairs than independent shops charge. And that’s with competition from the independents. Without it, who knows? RAY: We think this is anti- competitive. But it’s apparently not illegal. So, the only way you can protest is to buy something else. If you want some specific suggestions, I know that Lexus and Infiniti are two high-end cars that don’t keep their diagnostics proprietary — at least, not yet. We work on both of those makes with our existing tools without any problem. TOM: But it’s best — as you did — to ask your own mechanic if he’ll work on a specific used car before you buy it. It’s better than finding out after you buy it that your choices for repair and service are severely limited.  Dear Tom and Ray: I have a 1993 Toyota Corolla. I bought it used three years ago. I have had to replace the starter twice. As you know, a starter is a brutishly heavy collection of magnets mounted on a rotating axis inside a cylinder of thick, braided wire. My question: Since my starter really has to work only for about two seconds to actually start the car, and since I start my car on average only twice a day, my own calculations tell me that the starter only does about 24 minutes of work per year. Considering this extremely lax work schedule, why would a starter ever fail in the first place? I realize that the brushes, which transfer the electric current, are probably the key, but, come on! I mean, really. — Jack RAY: That’s an excellent question.I don’t know why starter components ultimately fail. But I suspect it has to do with the tremendous amount of current that flows through the starter every time you use it. TOM: It’d be as if you only crossed the street twice a year. No big deal, right? But what if each time you did, you got run over by a garbage truck? It would take its toll. And so does high current. RAY: In any case, two starters inside of three years is a lot. But we’ve seen this problem before with nonfactory rebuilt starters in Toyotas. TOM: While Toyotas are very well-made cars, we find that we replace aftermarket, rebuilt starters in Toyotas at three to four times the rate at which we replace the same types of starters in other cars. RAY: This is not the case with the original equipment starters that come with the car from the Toyota factory, or the rebuilt starters provided by Toyota dealers. The problems we have are with aftermarket rebuilt starters, which most people buy to replace their originals. TOM: Since this car was already getting elderly when you bought it, my guess is that it had a nonfactory rebuilt starter in it. And when you had to fix it, you threw in another one just like it. RAY: So, if you haven’t had to put in yet another starter before we could answer your letter, I’d suggest that you buy a brand-new or rebuilt starter from Toyota next time. Your mechanic can order one from a local Toyota dealer. I’m guessing that one will last a whole lot longer. “Car Talk with Click & Clack” airs at 10 a.m. Saturdays on WDUQ-FM, 90.5. You can write to Click & Clack in care of King Features, 888 Seventh Ave., New York, NY 10019, or e-mail them by visiting the Car Talk Web site at www.cartalk.com. CLICK & CLACK TOM & RAY MAGLIOZZI Sports/UtilityVehicles CHEVY’00 BlazerLS, 4WD,allpwr,only41K mi,$12,000.(412)821-3462 CHEVY’00TAHOE 4x4LT,lowmiles,loaded, 1-owner,don’tmissthis one ................... HURRY! CHEVY’01 BlazerLT 4x4,fullpwr,only27K miles,4door. SUBURBANBUICKSUBARU NorthHills412-364-1900 Chevy’01Blazers 3to choosefrom,fullpwr. 4x4,Startingat$11,995 JohnSeretti412-264-3325 CHEVY’01TAHOELS, 4WD,lightpewtermetal- lic,loaded,47Kmi, $24,000.Call412-276-0108. CHEVY’01TAHOE LS V8,only$18,921 Chevy’02Blazers Choose from3Start@ $13,995 JohnSeretti412-264-3325 CHEVY’02Tahoe, 4x4, lthr.,CD,HURRY!Save thousands,GMcertified. Chevy’02TrackerZR2 4x4,conv,at,ac,pw,CD player,alloys,silver mist,only19K ...... $12,688 Rt. 19 • WEXFORD Cadillac Standard of Excellence ELITE AWARD WINNER www.baierl.com 1-866-547-9570 CALL TOLL FREE '04 DEVILLE Heated & Cooled Seats, Memory $ 26,990 ‘04 SEVILLE Cashmere, Neutral Leather......... $ 26,990 ‘01 DTS Sterling Silver, Chrome Wheels.. $ 26,990 ‘03 SEVILLE SLS Only 8K Miles, Chrome Wheels... $ 32,990 ‘03 DTS P. Roof, Vogues, Chromes, 22K... $ 35,990 $ 5 MILLION Everything Must Go... We Need Room For 2005’s ONE MONTH OF UNBELIEVABLE SAVINGS! SELLDOWN Pittsburgh’s Premier Cadillac Pre-Owned Center 2004 CADILLAC CTSV 415 Horsepower • Only 2,000 Miles Brand New 2005 CTS PERFORMANCE SEDAN 36 Month/36,000 Mile GMAC SmartLease With Approved Credit & $2999 Due At Delivery. Price & Payment Include $1500 Cadillac Conquest Rebate For Having A Non GM Vehicle Within Your Household. Trade Not Required. Tax & Plate Fee Additional. • Leather Interior • Remote Entry • OnStar GPS • 5 Speed Automatic • Head Curtain Bags • Traction Control • Theft System • Alloy Wheels • Tungsten Halogen Lights • Analog Instruments • CD w/7 Speakers • 255 HP VVT Engine Starting From Only: • Leather Interior • Auto Leveling • OnStar GPS • 5 Speed Automatic • Rear Air • Homelink • Tire Pressure Monitor • Head Curtain Bags • Traction control • Theft System • Alloy Wheels • Heated Seats • Power Adj Pedals • XM Sat. Radio • Power Heated Mirrors • CD W/6 Disc Changer • Stabilitrak • VVT Engine • Memory Package • Mud Guards • Walnut Trim Brand New 2004 • 345 HP Monster V8 • Stabilitrak • Tri Zone Air • Rear Audio • 3rd Row Seating • Auto leveling • 6 Disc Bose CD • Heated Seats • Traction Control • Leather Interior • Rear Parking Assist • Alloy Wheels Yours For Only: ESCALADE ALL WHEEL DRIVE DRIVE THE CADILLAC OF YOUR DREAMS NOW! LOW YEAR END CLOSEOUT DEALS! We Have Your Caddy Hotrod In Stock...Ready For Immediate Delivery! 2 ...XLR ULTRA LUX CONVERTIBLES 4 ...CTS-V 400 HORSE 8 CYLINDER ROCKETS #C5086 Brand New 2004 SRX PERFORMANCE UTILITY WITH ALL WHEEL DRIVE 48 Month/48,000 Mile GMAC SmartLease With Approved Credit & $2999 Due At Delivery. Price & Payment Include $1500 Cadillac Conquest Rebate For Having A Non GM Vehicle Within Your Household. Trade Not Required. Tax & Plate Fee Additional. Starting From Only: #C4396 $ 45 , 990 #C4371 $ 30 , 499 /MO. $ 349 +tax $ 38 , 999 /MO. $ 389 +tax $ 539 /MO. 48 Month/48,000 Mile GMAC SmartLease With Approved Credit & $2999 Due At Delivery. Payment Includes $1500 Cadillac Conquest Rebate For Having A Non GM Vehicle Within Your Household. Trade Not Required. Tax & Plate Fee Additional. FINANCING AVAILABLE AT 0% UP TO 60 MONTHS! ‘04 CTS Power Roof, Heated Seats.......... $ 36,990 '02 ESCALADE EXT Black w/Neutral Leather, 24K.... $ 39,990 ‘03 ESCALADE EXT Power Roof, Chromes, Navi........ $ 43,990 '04 SRX 8K, V8, AWD, DVD, Luxury Sport $ 45,990 ‘03 ESCALADE P Roof, 20” Chromes, 6K............ $ 48,990 Sports/UtilityVehicles CHEVY’02Trailblazers Choose from3.Won’t Last! Starting@17,995 JohnSeretti412-264-3325 CHEVY’04 BlazerLS pkg,auto,4WD,a/c,pw/ pl,GMcert.$17,495 BouchatOldsCadSubaru 412-362-6100724-224-0600 CHEVY’04 SuburbanLT blk,lthr,loaded, Demo Sale, lomi.$35,654incld. qualf.rebates JohnSeretti412-264-3325 CHEVY’04TAHOE LT lthr,loaded DemoSale 5500mi.$36,600inclds qualfrebate JohnSeretti412-264-3325 CHEVY’04TRAILBLAZ- ERSLTDEMOSale Choosefrom6under6K mi.StartAt$25,500Inclds qualif.rebates. JohnSeretti412-264-3325 CHEVY’04TrailBlazer LS4x4,keylessentry,full pwr. ................... $23,788 NORTHSTAR 724-452-9450/724-935-4900 CHEVY’93Blazer,4X4, 4dr,4.3VortcV-6 ,loaded, 135K.Runs/looksgreat. $3500/bo.(412)327-8163. CHEVY’95 BlazerS10, 4dr,V6,a/c,exccond, $5000/BO.724-926-8062. CHEVY’96 BlazerAWD, loaded,lthr,gdcnd,136K highwaymi.Book$4590. Sell$3990.724-929-2398 ’96CHEV TahoeLT 4WDOneOwner.New Fac.VortecV-8Eng.c/ Warranty.LoadedMod- el.ABS,CDStereo,Pwr. Everything.TowPkg. NavyBluec/GrayLthr. $7,250412-221-0483 Sports/UtilityVehicles CHEVY’98 Blazer,Blk, loaded,81Kmi,FWD, $9100/OBO.(724)339-9776 Chevy’98TahoeLT....$10,588 BobbyRahal MotorcarCompany 888-933-4422 CHEVY’99 BlazerLS2 dr,allpwr,roof,ally, CD$7,988 NORTHSTAR 724-452-9450/724-935-4900 CHEVY’99 TahoeLT 4dr,4X4,loaded,50K, 30mo/30K0deducwarr remains,blue2-tone w/bluelthr$17,400 (724)772-3695(412)629-0991 CHEVYTAHOES 4x4,3 tochoicefromstarting at$7995Dlr412561-9173 CHRYS.’04PACIFICA, AWD,leather,...... $21,934 TheNewWestLibertyDodge 412-343-1300 CHRYS.’04PACIFICA, AWD,moonroof,DVD, Navigation,leather& more, ................... $24,955 TheNewWestLibertyDodge 412-343-1300 DODGE’00Durango SportV8,auto,air,pw, pdl&more ........$12,964, Mick’s412-778-3113 DODGE’01Durango, SLTplus, ............. $14,948 TheNewWestLibertyDodge 412-343-1300 DODGE’02Durango SLT, leather,3rdseat, rearheat-a/c, ....... $17,982 TheNewWestLibertyDodge 412-343-1300 Sports/UtilityVehicles DODGE’99DURANGO SLTplus, ............. $10,927 TheNewWestLibertyDodge 412-343-1300 FORD’00Expedition EddieBauer, 57K,like new,$16,477.412-841-6483 FORD’01Excursion Ltd., CD,cass,htdseats, newrotors,shocks&insp, newertires&brakes, 78K,$20,500.412-331-3491. Ford’01ExpeditionE.B. 3rdseat,lthr./roof $19,550 FORD’02 ExplorerXLS, gold,5spd,4dr,4wd, ac,cd,pw,pdl,tilt, cruise,stepbars,MINT. $16,500OBO 412-371-8971 FORD’02 ExplorerE. BauerV8,27Kmi,6CD, mnrf,3rdrow,rearair, advancetrac4WD,tow, revsens,36Kfactwarr, newinsp,$23800412-221- 5242 Ford’02ExplorerXLTs, 3rdseat,start@ $16,988 Ford’02-’03Explorer4x4’s PW/PL/PM,XLT’s, auto,a/c,cruise,tilt, 2tochoosefrom. Startingat........$18,995 Ford’03EscapeXLS 4x4 likenew,nice,17K $16,988 Sports/UtilityVehicles FORD’03 ExplorerE.B. 2-tone,verynice,Save JohnSeretti412-264-3325 Ford’04Escapes XLT-4x4 TeenMiles FactoryWarranty From....$19,450 Ford’04Expedition Ed- dieBauer, 800miles, new Lincolntrade, ...... $32,951 FORD’04 Expedition lowmi.likenewHurry JohnSeretti412-264-3325 FORD’88Bronco Runs well,needswork(body). $150/BO. (412)773-2860. FORD’95Explorer Clean,runsgreat,120K. Boughtanewone-must sell $3700/BO412-931-5063 FORD’96 ExplorerXLT 117K,5spdman.great cond.Maint.records avail.Insp10/05,asking $4,700.(724)283-8489 FORD’97Expedition4x4 Sharp!Fullyloaded+ex- tras.$8,650 (724)941-6442 FORD’97ExplorerXLT Auto,goodcond.$4,500. 412-963-8286;412-782-2080 FORD’98Explorer Eddie Baueredition,fullyload- ed,remarkablecond., only52Koriginalmiles. WrightPrice........$11,988 1-866-540-9711. Sports/UtilityVehicles GEO’96Tracker, 68K mi.,A/C,auto.,4x4,soft top,2-dr,newinsp./tires/ brakes,excellentcond. $2,550/B.O. 412-367-8974 GMC’00 JimmySLS2Dr 4x4,ABS,snrf,exc. cond,newinsp,51Kmi, $10,000,412-337-8260 GMC’00YUKON loaded, lowmi.likenew,Save@ $21,995 JohnSeretti412-264-3325 GMC’01Jimmy 4x4,SLT, lthr,allpwr.GMcert. 3.9%APR/48mo$14,988 NORTHSTAR 724-452-9450/724-935-4900 GMC’03Yukon SLTlthr, allthetoys,4WD,abso- lutelygorgeousNew $48,000Now$24,900 BouchatOldsCadSubaru 412-362-6100724-224-0600 GMC’04 EnvoySLE, 4WD,8Kmi,$19,700.’02 TrailblazerLS,4WD, 35Kmi,$16,600Millenni- umAuto412-784-8911 GMC’04 EnvoySLT leatherroofchrm,13K $32,588 NORTHSTAR 724-452-9450/724-935-4900 GMC’04 EnvoySLT leatherroofeveryoptn GMcert$32,988 NORTHSTAR 724-452-9450/724-935-4900 HONDA’00CRVLX silver,auto,67Kmi $10,500. .....(412)364-1611 HONDA’01CRVEX, auto,sunroof,plusmuch moreat ................ $18,888 Honda’97CRVAWD.....$9,288 BobbyRahal MotorcarCompany 888-933-4422 HUMMER’03 black w/gr.lthr,chromewhls, airsusp.,mnrf,loaded, 28K,listnew$60,000,sell for$44,500(724)745-6319 HYUNDAI’01 SantaFe 4x4,lthr,CD&cass,all power $13,488 NORTHSTAR 724-452-9450/724-935-4900 Don’t miss the PG’s Labor Day Weekend of Wheels expanded automotive sections, September 3-6. They’re loaded with great deals on new and pre-owned cars, trucks, minivans, SUVs and more. It’s also a chance to win $500 worth of free gas. So now you can get the vehicle you’ve always wanted and the gas to make it go -- FREE. Sports/UtilityVehicles INFINITI’99QX4 SUV, mnrf,lthr.htd.seats,full pwr.,only65K, .... $14,995 ISUZURODEO 1995.5, V6,a/c,4wd,auto,pw/ pdl,83000mi,$5800OBO. 412-486-3068 ISUZU’96 RodeoLS,full pwr,newinsp,fluid& filters,black/gray.Must see.$4000.412-427-4800 JEEP’ 98GrandChero- kee,everyavailableop- tion,hwymi.,$5900/BO. Call(724)258-4682. JEEP’00GrandChero- keeLtd, V8,silverw/htd leather,moonrf,tow,29K mi.,fullwarrthruJune ’08.$17,000. 412-741-6096. Jeep’01Cherokee Sport, auto,a/c,4.0V6,pw/pdl, WrightPrice........$12,988 1-866-540-9711. Jeep’01Gr.Cherokee Laredo, 6-cyl,pw/pdl,am/ fmcass/CD,p-seat $15,990 JEEP’01GrandChero- keeLaredo 4wd,snrf,a/c, am/fmcass/CD/equal/ chgr.Manyextras.42K. Exc.cond.$16,995. (724)772-8506 JEEP’01 GrandChero- keeblk,likenew!Save! JohnSeretti412-264-3325 JEEP’01 GrandChero- keeLaredo,V8,1-owner, gold,lthr,sunrf,loaded! $17,200.(412)635-0807 JEEP’02GrandChero- keeLaredored/grey, 85K. Only ....................$13,900 412-343-1111x203 Exoticars-Pittsburgh JEEP’02Liberty Sport 4x4,V6,auto,a/c,pw,tilt, cruise&more,brightred w/only15Kmiles, $15,888 Sports/UtilityVehicles JEEP’02WRANGLER, 6cyl.,5speed,4x4,soft top,58K. ............. $14,900 ROHRICHVWMAZDA 1-866-616-1111 Jeep’02WranglerSahara Only4K,mintcondition. SalePrice............ $19,880 CADILLAC (412)374-0100 02WRANGLER XExc cond,a/c,cdstereo, softtop,blackext/int, newtires,31,000miles. $13,500firm.412-719-7418 JEEP’03Gr.Cherokee Laredo p-roof,CD,alloys, exc.cond.,37K,exception- al, WrightPrice$19,988 1-866-540-9711. JEEP’03LIBERTY Ltd, 4x4,fullpwr,superclean, .......................... $17,495 SUBURBANBUICKSUBARU NorthHills412-364-1900 Jeep’03Liberty, 2to choose,starting@ $16,588 JEEP’03 LibertySport Ed,4WD,auto,loaded! $17,800.(412)854-0458 JEEP’03WRANGLER Softtop,5spd,CD,very clean,$16,788 NORTHSTAR 724-452-9450/724-935-4900 JEEP’04GrandChero- kee Spec.Ed.lthr,full pwr. .................... $25,988 NORTHSTAR 724-452-9450/724-935-4900 JEEP’04 GrandChero- keeLarado6cyl23K,exc cnd,$21,000.724-625-6387 JEEP’04 GrndCherokee 15Kmi.likenewSave! JohnSeretti412-264-3325 JEEP’04LIBERTY LTD., ................... $19,964 TheNewWestLibertyDodge 412-343-1300 Sports/UtilityVehicles Jeep’04WranglerRubi- con, stillsmellsnew,only 1,5001-ownermiles,6- spd,hardtop,softtopstill inbox. WrightPontiac, 1-866-540-9711. JEEP’94 Gr.Cherokee Laredo,4WD,a/c,ps/pw/ pdl,$4,000 412-606-7398 Jeep’95Wrangler Sport 5spd,clean,alloys, $6,950 Metro412-766-2222. JEEP’96 CherokeeSport 4dr,6cylauto,108,000 mi,$3995.724-926-3443 JEEP’96 GrandChero- keeLaredo,1owner, gar.kept.,veryclean. Runsgreat.138,000mi. $4500.412-749-3890 JEEP’97CherokeeSport 4x4,4dr,6cylauto,CD, a/c,whls,extraclean, neednothing,140Kmi. Only$4900.412-974-6789. JEEP’97 GrandChero- keeLtd.exc.cond,new tires,loaded!105Kmi, asking$7600.412-881-3479 JEEP’98 Cherokee4x4, 2tochoicefromstarting at$7500Dlr412561-9173 JEEPCHEROKEE 1998, 85k,4WD,PW,PL,CC, $7,500.724-776-4439 JEEP’99CHEROKEE Sport,4WD, ........... $7,981 TheNewWestLibertyDodge 412-343-1300 JEEP’99GrandChero- keeLtd.Ed, fullyloaded superbcond,mustsee. Call4-8pm,412-341-1183. JEEP’99 GrandChero- keeV6,56Kmi,p-mnrf, lthr,htdseats,10CD; exccond,veryclean $13,900. .....(412)373-2001 JEEPCERTIFIED ’00GrandCherokee Limited ............... $16,999 ’02GrandCherokee Laredo(2)From$16,999 ’02LibertyLimited .............................$16,999 ’03LibertySport$17,999 BaumBlvd.Dodge 412-665-9800 Sports/UtilityVehicles JEEPWRANGLER 4Cyl 5spdWhiteFlares,Lift kit,44KNvroffroad. $6600412-571-1773 Jeep’01GrndCherokee$14,900 Laredobluew/gray6cyl fullpwr&muchmore. P&WFOREIGNCARS 412-682-0788 JEEPS LargeselectionofNew& Used.CorwinJeep/Chrys/Plym Shop24hrs-quotes&inventory onlinewww.corwinjeep.com 724-356-2256 KIA’01 Sportage4wd, auto,loaded,exc.cond. $9,000/BO.(412)835-0961 KIA99, SPORTAGE4X4 4dr4cyl.5spd.87k,3,995 b/o412-519-9235 LANDROVER’00Dis- coveryII, 90,000hwy.mi, champagnewithtanleath- er.$13,400. 724-941-1876 Lexus’99RX300 4x4,lthr. htd.seats,mnrf,CDdisc changer,fullpwr, $16,995 LINC.’04Navigator, navigation,DVD,CD, leather,a/c-heatedseats, certified, .............. $44,951 LINC.’04TownCar, exc. 49K,wellmaint. ... $9991 LINCOLN’98 Navigator silver,grayleather, loaded,4WD,exc.cond. $14,000.(814)676-6047 0829L04.011--Composite

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