The Star-Democrat from Easton, Maryland • Page 25

iy I "A I fc September 6, 1992 The Sunday Star Page 1D Pooplo Maryland Plastics selected ro cti vi ty a wa rd final ist Webster appointed VP By RICHARD MJDCAP Business Editor i ASTON Denton resident John W. Webster has been appointed vice president of sales on the Eastern Shore for Johnson Pools Inc. Webster has worked 28 years in the Bwim-ming pool business, including experience in all phases of planning, design and' construction. His of Gee will be located on Route SO at Shore Pool Care. Shore Pool Care will be the authorized service representative for Johnson Pools.

III it l.li i i JOHN VV. WEBSTER U.named vice president Colborn certified by NSPI ALEXANDRIA, Va. Edward W. Colborn, vice president of Shore Pool Care was recently certified by the National Spa and Foot Institute. This is the highest level of achievement offered technicians by NSPI, Colborn started out in the swimming pool business in 1963 and has been involved in all phases of the industry.

An Easton resident, Cat-born is involved in the local NSPI chapter. Pholo by 6org WmIu Cindy Batson, left, and Sally Todd work on an assembly line at Maryland Plastics. Batson has. been with Maryland Plastics 13 years and Todd has been with the company 20 years. fc FEDERALSBURG Walter Scanlan was already convinced Maryland Plastics' total quality process was a winner.

Still, it was nice to get independent confirmation. Maryland Plastics, which -has gone from $4 million in annual sales 1978 to a projected $23-25 million this year, has been selected as a finalist for the 1992 Sarbanes-Mikulski Senate Productivity Award. The plastics company, located at 251 East Central Avenue, will host a site visit team from the productivity award committee Sept. 15 as the competition enters its next stage. "It's really the first time someone has evaluated us from the outside," said Scanlan, who is Maryland Plastics' general manager.

The fact that we re a finalist really pleases us." "We're very excited to be a finalist," said Ray Appier, the total quality manager for Maryland Plastics. While more and more companies claim to be running total quality processes, the specifics vary from company to company, according to Maryland Plastics officials: "There's a massive effort throughout the country to embrace the concept of total quality," said Scanlan, whose company is involved in the making of plastic cutlery and various household products, custom molding and scientific products. "What it amounts to is involving people in the operation of the company problem-solving and data-gathering involving people in treating customers better. If you treat the customers well, you're going to maintain their business. "We got started in total quality maybe three years ago.

We felt it made sense. It's a common-sense way to do business," Scanlan continued. "We talked about it, went to seminars and finally got focused on the concepts of totalquality. This concept has a start and no finish. It's a continuous improvement Applet" said a key to implementing a total quality process is "you have to design it around the operating characteristics of the company.

The next stage is to get commitment from top management and you must also obtain the commitment of the people." "The cultural change is the biggest hurdle to get over," Scanlan said. "The biggest hurdle is getting people to change the way they think about their job. It's not necessary for an hourly worker to be in an adversarial role with management." Constant evaluation Maryland Plastics has 12 departmental quality improvement teams that meet periodically to tackle problems and EDWARD COLBORN by NSPI Ortt rejoins Chesapeake devise solutions and training are keys once a total quality process is up and running. "We've trained every employee about the program how to gather data brainstorming a problem, problem-solving," Scanlan said. "When I first came to work here, we had no orientation training program for hourly employees, said George Weeks, Maryland Plastics' director of human resources management.

"Now every new employee has a mentor who is assigned to them for the first 60 days. There's a lot of things you can learn (from a mentor) that can make the job easier. "There hasn't been a reluctance to reinvest in not only capital equip-. ment but also in the education of our jf oeoDle added Wfc've mne lo on A EASTON Barbara T. Ortt has rejoined Chesapeake Travel as a part-time travel consultant to assist clients with their vacation and business travel plans "We are very pleased to have someone with Barbara's enthusiasm and extensive travel background become a part of our agency team," said Shari McCord, general manager of Chesapeake Travel.

from .200 hours, of training to Dan Penrod works on a project in the manufacturing engineer- tag department, which attempts UVIU0 Ct AiWk 0J.1U11VUAI change in a five-year period. It shows we're spending the time, resources and funds to make that (the total quality process) happen." "We have new employee training, reinforcement training the training business is vital to continuing the (total quality) process," Scanlan said. After months of preliminary work, Scanlan said Maryland Plastics kicked off its total quality process at the Federalsburg VFW by "assembling every employee in one central location for the first time ever. We had to shut the plant to create new labor-saving de-quality in our products," Scanlan said. "I think there's more attention to changing the manufacturing process so our product is right the first time, so the way we store and ship inventory is right.

There's a great awareness to the importance of that. "Do we have a long way to go? Yes. But I think we're much better off today than we were three years ago." vises at Maryland Plastics, down, which had never been done before. "All our managers spoke about total quality. Our suppliers talked about total quality.

We also. had customers talk about total quality," Scanlan said. Scanlan firmly believes the total process has made Maryland 'lastics a better business. "I think there's more attention to Chesapeake Travel T' Ortt was the regional consultant marketing representative of The Blood Bank of the Eastern Shore. She was the executive director of the Talbot County Chamber of Commerce from 1984 to 1990, and is presently vice president of the Talbot Hos-gce Foundation and a member of the Easton Rotary Ortt has 18 years of experience in the travel agency business, including 10 years with Chesapeake Travel "I'm looking forward to the opportunity to again travel extensively and be involved in what I consider to be a very exciting industry, Ortt said.

Established in 1964, Chesapeake Travel is an independently owned agency located at 104 North Harrison Street. It provides both vacation and business travel services. Since 1988, Chesapeake Travel has been an associate of Carlson Travel Network. Woodard is vice president N. Bradley named Employee of the Year; Secrist appointed to national board EASTON Linda Bradley, R.N., occupational health nurse in the Human Resources Department of the Memorial Hospital at Easton, has been named 1992 Employee of the Year.

Bradley was elected by hospital employees. Judith Secrist, a certified urologi-cal registered nurse in the Surgical Services Department at Memorial Hospital, has been named to the American Board of Urologic Allied Health Professionals Inc. Secrist is one of only 14 nurses nationally who have been selected to participate for a two-year 'term in governing certification for urology health professionals. Secrist attended the board's annual meeting in May and is making plans to attend an interim meeting in November in Phoenix. The Pulmonary Function Laboratory at the hospital, meanwhile, has been awarded a two-year accreditation by the Commission on Laboratory Accreditation of the College of American Pathologists (CAP), based on results of a recent on-site inspection.

The laboratory, under the direction of Dr. P. Gregg Rhodes, is one of more than 4,200 CAP-accredited laboratories nationwide. Inspectors examine the records and quality control of the laboratory for the preceding two years, as well as the education and qualifications of the total staff, the adequacy of the facilities, the equipment, laboratory safety, and laboratory management, to determine how well the laboratory is serving the patient. In informing the laboratory of this recognition, CAP congratulated the staff on the "excellence of the services being provided." A- L.

CAMBRIDGE -Robert A. Woodard, of R.A. Woodard Associates has been -elected and installed as the vice president of the Maryland State Association of Life Underwriters (MS ALU). His responsibilities will include program, chairmanship at the state level for this organization established in 1953. MSALU is a non-profit trade association repre- Aran fin rf Xita tinrl haalf fti jL 'w LINDA BRADLEY of the Year Wagner earns medical assistant certificate Specializing in remodeling, additions, alterations, restoration and new homes.

in Towson and is employed by Dr. Carol Gonzalez. The certification examination, administered by the AAMA's certifying board, tests clinical and administrative knowledge needed for competent medical assisting practice. EASTON Elizabeth Ann Wagner earned a certified medical assistant credential by passing the American Association of Medical Assistants' Certification Examination. Wagner is a graduate of the medical assisting program at Medix School Insurance agents in ROBERT WOODARD Maryland.

1 VP Woodard is a past president of the Chesapeake Association of Life Underwriters. Truitt recognized by bank EASTON Gloria W. Truitt was honored recently for 25 years of service with Talbot Bank. Truitt, who began at Talbot Bank August 28, 1967, received a clock in honor of her 25th anniversary. Truitt, who began in the bookkeeping department, was promoted to cashier in 1980.

Between Easton and Oxford OLD TRAPPE ROAD I4i L-J L-J Burgoyne opens office EASTON Dr. M.B. Burgoyne recently announced the opening of her office for the practice of rheumatology at 606 Dutchmans Lane in Easton. Her office hours are 9 a.m.-5 p.m. Tuesdays and Thursdays, and 9 a.m.-noon Wednesdays.

She is available for hospital consultations at other times. Burgoyne's telephone number is 822-8270. rrn MM EQUAL HOUSING OPPORTUNITY All real estate advertising in this newspaper is subject to the Federal Fair Housing Act of 1968 as amended which makes illegal to advertise "any preference, limitation or discrimination based on race, color, religion, sex, handicap, familial status or national origin, or an intention to make any such preference, limitation or discrimination." This newspaper will not knowingly accept any advertisement for real estate which is in violation of the law. Our readers are hereby informed that all dwellings advertised in this newspaper are available on an equal opportunity basis. To complain of discrimination, call HUD toll-free at 1-600-424-8590.

For the Washington, DC area please call HUD at 426-3500. 4 2Vt COLONIAL on 2 acre lot in Whitemarsh School District. 15'x24' living room, custom kitchen, large family room, master BR suite wprivate bath, gas cooking heating, central air. $126,900 Tdbot Executive Centre 300 Talbot Street Easton, Maryland 21601 WILLOW DESIGNS, Inc. 400 Maryland Easton, MD sinCeI973 (301) 822-6000 MHICU5472 Bonded A Insured 476-3455 J.jt.

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