Arizona Daily Sun from Flagstaff, Arizona • 2

2 ARIZONA DAILY SUN, Flagstaff, Arizona, Wednesday, June 7, 1995 Slow service may cost phone company Favela said US West would like the rules to be more flexible, given the rapidly growing customer base it serves in Arizona, which includes 40,000 access lines in the Flagstaff area. We take over 1 million service orders a year. We have more to work with, which would account for more complaints. Favela said US West is responsible for at least 2 million access lines in the state. In Arizona, the company has an ever-increasing customer base and no signs of a downturn, he said.

Giving good customer service is why were here, Favela said. But Poston said the US West has service problems in all 14 states it covers, and added that the commissions proposal is based on a quality service plan that is already in place with US West in Colorado. Their service is so bad in Colorado that the Colorado Commission fined them $4 million, he said. anything about it, Poston said. Among other things, the commission wants US West to answer the bulk of its service calls in person within 20 seconds rather than putting the caller on hold or requiring them to listen to a recorded message.

Its certainly a cultural shock to any utility in Arizona. This is clearly something new and different, Poston said of the proposal. And thats because up until US West went to sleep at the switch, there wasnt a problem for most customers. Officials say US West, the largest of 11 telephone companies in Arizona, was responsible for about half of the 3,500 complaints filed against the 450 utilities it regulated in 1994. US West representatives are critical of the proposal, calling it more of a punishment than a working plan.

We have some concerns, said George A. Favela, Arizona area operations manager for US West. Why are these rules proposed for US West only? They are rules that should apply to the whole telephone industry in The proposal calls for the following: US West would have to provide service to locations already wired for service in five working days or waive the installation charge. Customers whose locations are already wired would also be entitled to a credit of one day of service for every day the installation is delayed beyond five working days. In areas where customer locations are not wired for service, US West would have 30 days to provide initial service.

Customers who wait longer than 30 days for newly-wired service would qualify for several forms of compensation, including free telephone installation. Also, they would receive either one month of free service for each month or partial month they wait for telephone service to be installed, or Domestic violence funds low on citys request list By STEPHANIE INNES Sun Staff Reporter Telephone customers frustrated with slow US West service may soon find some satisfaction. The Arizona Corporation Commission says consistent complaints from frustrated customers fueled its recommendation to fine the states biggest phone company for responding slowly to service call. The commission filed a formal tariff proposal in its docket office Tuesday, which means the proposal is now public record. The commission is expected to set a public hearing date with US West to discuss the service plan.

US West has improved the installation time, but they have also not gotten to the point where they are as good as it should be yet, commission spokesman Jon Poston said. At the very highest levels, this company simply talks one game and plays another. They talk about customer service but they dont do 11 i 4 By BLAKE MORLOCK Sun Staff Reporter For now, the Flagstaff City Council is putting new funding to combat domestic violence low on the priority list. However, the council instructed city staff to look into what could be done to curb the problem. The council voted unanimously to apply for a $425,000 community development block grant that would ask for a two-year, $70,000 provision for intervening on domestic violence.

However, that request is low on the citys CDBG priority list, behind $325,000 in improvements to Rose Avenue Wash in Sun-nyside and a $100,000 affordable housing revolving loan fund. The domestic violence proposal would allocate: $11,400 a year for a part-time city court probation officer to keep tabs on domestic violence offenders and provide, pretrial services. Currently Jthqrd js no supervised tion at Flagstaff City Court, though most domestic violence cases end up there. SK. LA they may choose to have US West provide cellular services up to a value of $150 per month.

Other forms of compensation could include services such as call forwarding, voice messaging, paging or party line services rather than taking credits on their bills for free service. If service to an existing customer is interrupted for more than eight hours, US West would be required to automatically provide a bill credit equal to one day of service. If US West misses a service call by more than four hours, the company would be required to automatically credit the customer for one-third of the installation charge. The Corporation Commission, which regulates privately owned utilities in Arizona, has proposed that US West pay up to $5,000 each time it violates the new rules; hearings would be held to determine specific fines. $13,600 a year for Northland Family Help Center counseling groups for batterers.

$5,000 annually for Coconino Legal Aid to help domestic violence victims with attorney fees. $5,000 a year for Victim-Witness Services for Coconino County to train and staff and volunteers on how to handle domestic violence cases. Councilmember Rick Swanson tried to swap priorities between fixing up the wash and domestic violence, but that proposal failed 4-2. Nor could Swanson get another councilmember to second his motion to add $35,000 in the citys 1995-96 budget to fund one year of programming to deal with domestic violence. Councilmembers said they didnt want to add to city expenditures, but pointed out that money could be freed up over -the next-year that go Joiyard violence.

The council asked staff to look into how ta apply money to best intervene on behalf of domestic Obituaries THE REV. EUGENE MCCARTHY When the Diocese of Phoenix was formed in 1969, Father McCarthy became one of its senior priests. He returned to service, for health reasons, in the Gallup diocese in 1986 and became pastor at Snowflake until retirement in 1990. Since then, he had lived at St. Ritas.

In 1993, at a Mass in Show Low concelebrated with the Most Rev. Donald J. Pelotte, bishop of Gallup, he observed the 50th anniversary of J. Leon Keith City Editor Flagstaff mainstay turns 90 One of Flagstaff's most colorful native residents was honored recently for his 90th birthday. Rancher Albert Peter Pete Michelbach was bom in Flagstaff June 7, 1905, son of Pete and Veronica Michelbach, pioneer homesteaders on Hart Prairie on the western slope of the San Francisco Peaks.

Michelbach, who still operates the historic family homestead, was honored at a family birthday party at Woodlands Plaza. Heading the guest list was his wife of 61 years, Ann Dyson Michelbach, and their three children. Dr. Albert P. Michelbach Wichita, Dorothy M.

Weinberg, Bellevue, and Marilyn Coy, Phoenix, and then-spouses. All nine of the honorees grandchildren also attended: Philip Michelbach, Houston, Texas; Karl Michelbach, Lawrence, Thomas and Michael Weinberg, Ann Michelle Wicklund and Helen Marie Weinberg, all of the Seattle area; Melissa C. McGinley and Geoffrey Coy, Scottsdale and Phoenix; and Gregory Coy, Las Vegas. One great-grandchild, Connor McGinley, Scottsdale, also attended. Non-family guests included Mrs.

Harry Micke, Flagstaff; Ken and Keen Jacobs, Hart Prairie; and Paul and Merla Earnshaw, Cottonwood. Michelbach was taken to the mountain homestead by his mother and father when he was less than 10 days old. He served as undersheriff of Coconino County in the 1940s, with the late Sheriff J. Peery Francis, and was supervisor of transportation at what now is Camp Navajo, west of Flagstaff. FLAGSTAFF MAYOR Chris Bavasi spent a week in Washington last month to sell foreign dignitaries on the Northern Arizona University High Altitude Training Center.

He met with representatives from 14 nations, from Germany to and Kenya to New Zealand, mostly at the ambassador level. The Flagstaff contingent presented a 10-minute video, produced at Northern Arizona University, that was loaded with testimonials on why busting ones butt at 7,000 feet offers a competitive edge. THE ARIZONA Jazz, Rhythm Blues Festival, coming up June 30-July 2 at Foxglenn Park, is looking for students interested in music to help them out a bit. The festival needs volunteers in a variety of areas, and is offering memorabilia andor passes to the show in exchange. If youre interested call 779-1231 Monday through Friday for more info.

YOU OUTDOOR lovers who want to be indoors this weekend, dont forget about the Flagstaff Outdoor Living Show and Sale to take place in Walkup Skydome. There will be a 30-foot sheer mountain cliff simulator and a mountain bike course, not to mention fly fishing and a fantasy back yard. The show will take place Friday from 2 p.m. to 8 p.m., Saturday from 10 a.m. to 8 p.m.

and Sunday from 10 a.m. to 5 p.m. Tickets to the show are $5 for adults kids 16 and under are free. Two-for-one tickets are available at Bashas. Cot my hair done.

Oh yeah, it's done. It's finished, it's oter. it's well-done. Former vicar McCarthy dies violence victims. Councilmember Rick Lopez proposed cutting the domestic violence issue out of the grant application altogether.

This is something we have to deal with and we shouldnt be going after grant funds for it, Lopez said. Its something we need to deal with ourselves. But Councilmember Allen Edgar and Mayor Chris Bavasi noted that the city could have its cake and eat it too if the council finds money in the budget this year and gets the grant money. If even for $35,000 were having a difficult time, asked Lina Wallen, then how many more people do we have to lose? Wallen was referring to Christine Goire and Diane Van Cleave, two Flagstaff women who were shot to death by their estranged husbands this year. Its become painfully clear that as'wecotne of 'age as a community, we' will have to deal with this issue, said Coconino Legal Aid Director Mik Jordahl.

his ordination and was honored by friends in both the Gallup and Phoenix dioceses. Survivors are nieces and nephews. Flagstaff Mortuary is in charge of arrangements. John A. Chase Sr.

Flagstaff resident John Jack A. Chase Sr. died June 5. He was 62. Visitation will be from 4 to 9 pan.

Friday at Overman-Jones Funeral Home in Plainfield, 111. The funeral service will be at 10 a.m. June 10 at the funeral home. Interment will be at St. Joseph Cemetery in Joliet, 111.

Arrangements were made by Overman-Jones Funeral Home. Mr. Chase was bom Dec. 4, 1933 in Naperville, Bl. He was a veteran of the Korean Conflict serving in the Air Force.

He was vice president of operations at the Fred S. Hickey Corporation until his retirement in 1991. Mr. Chase was preceded in death by wife Mary, sister Penny and brothers Richard Donald and Eugene Rife. Mr.

Chase is survived by children, John Chase Jr. of Plain-field, Robert Chase of Palos Park, 111., and Deborah Chase of Joliet; companion Christine Burgess; sisters Ruth Lester, Marcia Rife and Janet Ehrhart; brothers Bernard Rife, Clinton Rife, Charles Rife and Harold Rife; and two grandsons. SSLllIlP flO Sean OpenshawArizona Daily Sun Chase Powers, 1, seems to be looking for further instructions from his baby sitter, Melissa Young, on how to make a basket a little out of his reach Tuesday afternoon at Cheshire Park. By PAUL SWEITZER Sun Correspondent The Rev. Eugene J.

McCarthy, former Roman Catholic vicar of Flagstaff, died June 5 in Show Low. He was 77. Father McCarthy, who had been in declining health for several years, was pastor of Flagstaff Nativity of the Blessed Virgin Mary Church from 1958-76 and during that tenure was vicar here and also dean of priests in northern Arizona for the Diocese of Phoenix. Rosary service will be 7 p.m. Thursday at Nativity.

Mass of Christian Burial, with Bishop Thomas J. OBrien, of Phoenix, as principal concelebrant, will be offered at the church 11 a.m. Friday, to be by burial in Calvary Catholic Cemetery. Bom Sept. 26, 1917, in Minneapolis, Father McCarthy was ordained to the priesthood May 22, 1943, at the Basilica of St.

Mary in Minneapolis by Archbishop John G. Murray. He was the first priest ordained for the then-new Diocese of Gallup, N.M., and began his career as a pastor in Springerville, Ariz. He became pastor of St. Josephs Church, Winslow, in the 1950s and in 1958 was named pastor of Nativity.

In 1976, he became pastor of St. John Vianney Church, Sedona, and built the present church there. In Flagstaff, he built the assembly hall of St. Marys Catholic School and also the priests home at Nativity. The Arizona Dally Sun guarantees a value equal to or greater than the cost of your newspaper, EVERY DAYI Only coupons clipped directly from the Arizona Daily Sun accepted.

No facsimilies. Canyon shuttle The National Park Service will run a free shuttle bus system for the south rim of Grand Canyon National Park throughout the summer. The shuttle consists of two loops: Village Loop and the West Rim Loop. Village Loop leaves each morning at 6:30 a.m. from just east of the Grand Canyon National Park Lodges general offices and runs through Grand Canyon Village until 10 p.m.

at 15-minute intervals. Village Loop stops include: Grand Canyon National Park Lodges General Offices, Mather Community News Campground, Trailer Village, Yavapai Lodge, Yavapai Observation Station, Visitor Center, the train depot. Bright Angel Lodge, West Rim interchange, Maswik Lodge, the new stop at the Maswik Transportation Center and Center Road. West Rim Drive will be closed throughout the shuttle season to commercial and private vehicles. A I ZONA 08 Small Flagstaff Publishing 1995 Official Legal Newspaper for City of Flagstaff and Coconino County Publication No.

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