Calgary Herald from Calgary, Alberta, Canada • 111

Five programs Nine new for CBS By Les Brown York Times, Copyright 19751 NEW YORK An American adaptation of the British series, Upstairs, Downstairs and a new situation comedy starring Cloris Leachman are among the nine new series CBS-tv will introduce next fall. The network, which recently announced its new schedule, has also shifted All in the Family from its familiar Saturday night slot to Monday at 9 p.m. removing it from the newly designated "family viewing" time. That nightly hour begins at 8 o'clock on the networks and is to contain programming deemed suitable for children. Heading the list of programs cancelled by CBS is Gunsmoke, for 20 years a mainstay of the network, which previously had a nineyear run on the CBS radio network.

Others that will be eliminated from the schedule are Mannix, Manhunter, the Friday Night Movies and We'll Get By, the situation comedy created ny Alan Alda, which was brought in as a winter replacement. The adapation of Upstairs, Downstairs, will be produced here and will employ a large cast of actors of the Broadway stage, notably Beatrice Straight, George Rose, Nancy Eddie Albert camcelled series in fall Cloris Leachman Marchand, Stephen Elliott, David Rounds and Kathryn Walker, who will play regular roles. Entitled Beacon Hill, it will concern a wealthy Boston family and its staff of domestic servants in the early 1920s. The Robert Stigwood Organization, the British company that produced Upstairs, will also produce Beacon Hill, but with an American creative team. Miss Leachman's comedy, Phyllis, will spin off the character she portrayed for several years on The Mary Tyler Moore Show, just as Valerie Harper's Rhoda was drawn from it last season.

Phyllis will be produced by MTM Productions, Mary Tyler Moore's independent company, which has also placed two other new shows on the CBS schedule. Those are Doc, a situation comedy that will star Barnard Huges as a physician practising in a racially-mixed neighborhood and Three for the Road, a weekly family drama. In all, Miss Moore's studio will have six regular series on CBS next season, including her own Saturday night pro- Continued on Page 33 current comment Marilyn Kaiser CITY OF CALGARY ELECTRIC SYSTEN1 Appliance purchases are major investments and as Carolyn discussed in her article on April 11 it is important to consider your needs before you buy. Once the decision to buy is made you're ready to tackle the market place. As when buying anything, you need to equip yourself with a great deal of common sense before you go on a shopping spree.

First of all, shop around to determine what is available, at what cost and with that type of guarantee. Go equipped with a paper and pencil to record model numbers, materials used, dimensions, costs and special features. If the salesman does not know the details of the wattage, construction materials or installation specifications, ask him to look up the manufacturer's specification sheets. He should have them on file. Ask to see a copy of the written warranty or guarantee.

Read it carefully and be sure you understand the terms used. Do not accept a verbal warranty as it is almost impossible to receive action later. Avoid being oversold by a super enthusiastic salesman. It is best to leave the store and think about your decision calmly, Be firm about your choice when you return. You may be interested to know (and this applies to any purchase) that there are no laws governing the return of goods.

That means unless a sign is posted in the store or it is indicated on your receipt that merchandise may be returned if you are not satisfied, the store is under no obligation to accept the goods or refund your money. Most of the large department stores and even many specialty shops this service, but you would be wise to check if you are provide anticipating any problems. If you purchase an appliance which you are not happy with and have a legitimate complaint, you should return to the store. you Ask to speak to the manager, then logically and unemotionally explain your problem. Putting the complaint in writing before you go may be very beneficial in that you won't forget any points you want to discuss.

Of course, it is important to have kept all receipts, warranties, service work orders and any other information about your purchase. If you feel you have not received fair treatment from the store manager you may have to go to the head office of the company or the manufacturer of the appliance. In Canada there is an appliance complaint program known as R.S.V.P. This program is designed to give you direct contact with the head office of most of the big appliance manufacturers. You guaranteed action within two weeks.

If you feel you need to are take advantage of this program, contact us and we would be glad to give you further details. Being a wise shopper is the best way to avoid most of the problems in the market place. Obtain as much information as possible before you buy. For information on electric appliances contact the- Electric Living Advisors at 268-2921. Page 31.