Wanda Zubik - BBB article

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Wanda Zubik - BBB article - MRS. A. R. ZUBIK of Baytowii chats with BUI...
MRS. A. R. ZUBIK of Baytowii chats with BUI McAnerny of Houston Better Business Bureau during a recent visit in this area with a mobile information center. Better Business Bureau Services Are Explained What is a Better Business Bureau? How can it heip me? How do I get in touch with the BBB? These are typical of the questions that have resulted from the Houston Better Business Bureau's Mobile Information Center being in Baytown. Basically, the Better Business Bureau performs four primary functions: It issues reports. Reporting operators handle over 160,000 calls each year. The bureau has files and reports on approximately approximately 75,000 companies. It handles complaints. Over 12,000 complaint forms are mailed each year to persons who call or write concerning an unsatisfactory business experience. experience. It works to maintain truth in advertising. Advertising is checked daily for inaccuracies or . discrepancies which are then called to the attention of the advertisers. It provides the public with free information on "how to buy" and "how not to get gypped." Through pamphlets, the News Bulletin, publicity, exhibits, displays, and the Mobile Information Center, the bureau helps inform people so they can better protect themselves. "With Che formation of the BBB-Baytown Advisory Committee, we feel that we can expand our services in . the Baytown area, and that we can be of much greater value to Baytown business firms and consumers than we have had opportunity to do in the past," said Richard H. McClain, McClain, executive vice president of the BBB. The bureau's services are available free to all persons. To obtain a report on a company, call the BBB, 224-6111, 9 a.m. to 6 p.m., Monday through Friday. The BBB suggests that it is always a good idea to check with them before doing business with a company unknown to you. If you should have a complaint complaint against a business firm, you can call the BBS's Com' plaint Department, 224-5478. Your call will be answered by an automatic telephone answering answering and recording machine. You will be asked to give your name and address so that a complaint form may be mailed to you. The complaint department may be reached 24-hours a day. Questions regarding ad- UT Faculty Asks Session AUSTIN (AP) — Twenty-four University of Texas faculty members have asked President Norman Hackerman to call a special faculty meeting to discuss discuss recent clashes between police police and university community persons, including nonstudents. A special meeting must be called- if as many as five faculty faculty members ask for one, and Hackerman set the meeting Nov. 24. Police were called on campus campus twice in four weeks to handle handle disorders, one dealing with destruction of trees on Waller Creek to make room for a football football stadium expansion and one to remove protesters from a campus cafeteria. Attend Church vertising, especially those dealing with inaccurate or misleading claims, may be referred to the bureau's Truth- in-Advertising Department by calling 224-6111. This department department contacts advertisers, seeking voluntary correction of those ads found to be inaccurate. inaccurate. The Better Business Bureau also is a good source of basic information on how consumers can protect themselves from schemes and gimmicks, and thus obtain better satisfaction in the marketplace. The BBB has a series of On Guard pamphlets which contain such information. Copies of these pamphlets are available at the Mobile Information Center in Baytown or by calling 224-6111. Technically, the Belter business Bureau of Metropolitan Houston is a nonprofit, nonprofit, Texas corporation formed in 1922 to combat unethical and dishonest business and advertising practices. The bureau's sole financial support is derived from the dues of its membership membership some 2 t OOO business business firms and professional men. Most of the bureau's programs are aimed at improving improving buyer-seller relationships. The bureau believes that local self- regulation is one of the primary aids to satisfaction in the marketplace. Further, BBB studies indicate that many times complaints against business are only the result of a breakdown in communications. Thus, the bureau strives to maintain good communications between consumers and business firms, and to re-establish dialogue between these groups where communications broken down. may have

Clipped from
  1. The Baytown Sun,
  2. 19 Nov 1969, Wed,
  3. Page 3

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  • Wanda Zubik - BBB article

    kd5jov – 23 Jan 2013

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